Expert Medical Opinion

For Members

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Access your Expert Medical Opinion
healthcare benefits

Find a doctor, get an expert second opinion from a specialist,
and talk with a nurse for treatment advice at no cost to you with Included Health.

Included Health female doctor on a telehealth call

Get a second opinion from a leading specialist

person using a tablet to talk to an Included Health doctor

Chat with a nurse for treatment advice

Get matched with an in-network doctor near you

What a second opinion can help with:

Cancer
Diabetes
Joints and muscles
Back and knee pain
Fertility conditions
Long covid
Heart issues
Migraines
Alternatives to surgery
Medication options
Weight Management
Mole and skin growths
Depression and anxiety
And more

Start a second opinion

Curious about a second opinion?

Watch our video to learn how easy it is to get an expert second opinion with Included Health. Your care team does the hard work for you, so you can focus on feeling better.

1:13

Get the best care from the best doctors.

Leading specialists

Get matched with the right doctor for urgent, everyday, or mental health care.

Top institutions

Johns Hopkins, Stanford, Yale Medicine—find a top specialist no matter how unique your condition.

No cost to you

Included Health is part of your benefits, so it is no cost to you and your covered dependents.

Instant advice

Monday through Friday, from 8 a.m. to 9 p.m. ET, chat with a nurse for treatment advice.

Available anywhere

The right doctor isn’t always right around the corner. Get the best no matter where you live.

Easy and convenient

Your care team finds the right doctor, books the visit, and does the paperwork work for you.

Start feeling better

Do it all from the
Included Health app.

Scan the QR code to install the app

Download the Included Health app.

For iOS

For Android

Frequently asked questions

Common questions about our health benefit

Included Health is a health benefit made available to you through your employer. We are a guide and resource for your medical and health care-related needs. Our services include finding you the top doctors and specialists in your insurance network, booking doctor’s appointments on your behalf, getting you remote second opinions from world-leading experts, answering any questions you may have about your medical conditions, and more.

All Included Health services can be easily accessed by calling our Care Team, or accessing your account at includedhealth.com.

Included Health’s services are available to members and qualifying dependents who are enrolled in their employer-sponsored medical plan. Your employer provides this service so that you have access to the best medical care possible.

Included Health selects physicians based on their education and training, patient outcomes, and location. As a result, we’re able to match you with highly experienced doctors and specialists who are best suited to your personal preferences and medical needs.

You’ll receive a written opinion from the expert, via secure email or portal, typically within two to three weeks. In addition, a Included Health staff physician will follow up with you to answer questions you may have. From there, you can work with your treating physician to establish a treatment plan moving forward.

Use Included Health when:

You need a primary care physician or specialist for an in-person visit. We’ll help you find trusted and experienced doctors within your insurance network and can even set the appointment for you.
You’d like quick answers to medical questions. We can provide you with over-the-phone guidance and support from a Included Health doctor.
You’re unsure about a diagnosis, or you’ve been recommended surgery as a form of treatment. We can arrange for you to get a remote second opinion from a leading expert specializing in your area of need.

Included Health is not affiliated with your insurance, and operates separately to guide your ongoing care. The goal of Included Health is to provide you with useful information about your health so that you can make informed decisions about your medical care, and have healthier outcomes overall.

Most doctors are glad to get the opinions of their peers when assessing complicated medical issues. Their primary goal is to get you feeling better.