Best-in-class healthcare solutions that fit the needs of your clients.

Partner with us to deliver new services that will help your clients increase quality, deliver better outcomes for their employees and their family members and drive results for their organizations.

Partner Benefits.

Our partners enjoy unique benefits like real-time online client reporting, a designated relationship manager, co-branded materials, and participation in your innovation days and conferences. We can also help profile and identify your clients that would reap the highest returns from our solutions by leveraging insights from our data analytics team. Together, we deliver innovation that drives measurably better outcomes.

Delivering better results for your clients.

Reduce Wasteful
Spending

1-3 pct. pt.

Reduction in trend

Improve Health
Outcomes

3.1%

Decrease in ER visits

Deeply Satisfy
Members

85%

Member satisfaction

Healthcare Navigation

Simplify the experience for members by providing one place to go for all their healthcare needs. Our healthcare navigation services equip members with self-service and high-touch tools to help them make the most of the healthcare benefits offered to them.

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Expert Medical Opinions

Ensure members with complex needs get the right diagnosis and treatment, by giving them access to experts in their condition, high quality local care to carry out treatment, and an empathetic care and clinical team to guide the member.

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Quality Measurement.

We’ve invested over $75M in the past six years to build a best-in-class quality match engine, instead of relying on third-party data. Quality is measured at the individual MD level, and scores adjust dynamically with every search. So recommendations are personalized to unique clinical situations and preferences.

Clinical Expertise.

We have close to 100 on-staff medical doctors, nurse practitioners, and physician assistants informing our care recommendations and development of our product. Our clinicians provide 1:1 guidance directly to employees by phone, 8am-9pm M-F, and 24/7 for urgent cases. Call times average 24 minutes—9 minutes longer than the average PCP visit. While other vendors leverage a nurse care model, our approach is to engage clinicians at higher levels to support our members’ complex needs.

Complete Care Experience.

We have an award-winning care team that goes above and beyond to support employees from clinical, financial, and emotional aspects of care. There are no rigid call scripts, time limits, or strict protocols as we triage situations and work to remove barriers to care. Every interaction is a personalized, real-time experience.

Continuous Innovation.

We are committed to finding new ways to augment the healthcare experience to drive out waste and improve clinical outcomes every year. Our product roadmap prioritizes addressing the pain points of your clients and current customers, and is regularly updated in response to employee needs and behaviors.

We would be delighted to partner with you on upcoming RFPs. Contact us to further discuss the needs of your national and regional clients.

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