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happier clients.
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With a member satisfaction score of 87%, your clients will have healthier members and a healthier ROI.

We’re changing the state of healthcare, one member at a time. With a deep bench of healthcare experts, an empathetic care team, and consumer grade technology powered by data science, it’s a 360 healthcare experience for everyone.

Why partner with us.
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Lower healthcare costs.

We’ll say it: providing superior benefits can get expensive. But, with Grand Rounds’s full spectrum of solutions that offer better, more cost-effective healthcare, you’ll have the kind of tangible ROI that any C-suite will appreciate.

Deliver valuable strategic insight.

Our 50+ data experts deliver real-time insights, identify health risks and help your clients plan for the long-term. We partner with you to impact your client’s organization in the most innovative ways possible.

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Save your clients time (and effort).

With a seamless experience from implementation to execution, and everything in between, your clients will have more time to focus on their benefits strategy.

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We cover 6 million members
from 130 customers
in over 30 industries.
Talk to a trusted, experienced doctor right from our app.
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One place to go to understand and access all benefits.
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Find the right care with personalized matching to high-quality, in-network providers.
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A financial toolkit to clearly see claims, understand costs, and address billing issues.
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On-demand virtual care with top clinicians and a dedicated, award-winning care team.
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World-class experts for guidance on every complex medical need.
Solutions shaped around your members' needs.
Expert Medical Opinions

Expert guidance on complex care needs.

Healthcare Navigation

One place to go to resolve every health-related need.

Virtual Primary Care

Longitudinal primary care, supercharged with navigation.

How we compare
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Our impact by the numbers.

Of U.S. providers evaluated by Grand Rounds


On-staff clinicians


average app store rating based on 2,000+ reviews


ROI for employers across our solutions


Care management enrollment vs. legacy programs


Member care satisfaction score

Questions we get the most from benefits advisors.
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What makes you different from other vendors?

We were founded on the belief that access to high-quality care should be more accessible and affordable for everyone. It’s this belief, along with our personalized approach to data science, clinical expertise and continuous innovation, that guides our partnership with employers. Learn more about the impact Grand Rounds drives.

How do you work with consultants and brokers?

We work with our consultant and broker partners to build complex care and navigation strategies for our mutual clients, which helps them lower healthcare costs and improve their member’s healthcare experience. We also partner with consultant and broker organizations for preferred pricing, templated contracting and performance guarantees.

Who is your typical client?

We support self-insured employers with the Grand Rounds solutions.

How can I introduce Grand Rounds to my client?

We can share introduction materials or you can schedule a demo to learn more about our full range of offerings.

Can your navigation solutions be implemented alongside another expert medical opinion or telemedicine solution?

Yes, our expert medical opinions or telemedicine offering can be removed from our navigation offerings.

How does your clinical model work?

We offer a physician-led, integrated care model to cover every member’s needs. Our diverse staff of clinicians and member care support allows physicians to focus on the complex clinical issues. More specialized clinicians in fields like behavioral health, social work and specialist physicians are available when members need them. Behind the scenes, our care excellence and dedicated member care engineering teams help support our members and make sure they’re getting the highest quality of care.

Do members have a dedicated care coordinator?

Yes, they do. Every Grand Rounds member can feel good knowing that their dedicated care coordinator is always there to help. Whether they have a clinical need or want someone in their corner during their healthcare journey, our care coordinators help guide members to the right care — and the right solution.

What vendors do you work with?

We partner with over 200 benefit vendors including health plans, benefits administrators, dental plans, vision plans, MSK solutions, mental health solutions, wellness vendors, centers of excellence, and more.