Schwan’s: Making Healthcare Accessible for Its Rural Workers

For most rural Americans, lack of access to good healthcare is a national crisis with no end in sight. A fortunate few, like Schwan’s Company employees living and working in Marshall, Minnesota (pop. 13,674), have a lifeline to fall back on: Grand Rounds.


Schwans is a frozen foods manufacturer and distributor, operating twelve facilities in rural areas and employing over 12,000 people. From truck drivers to distribution center employees, their workers are particularly susceptible to musculoskeletal (MSK) issues. And all of their employees faced the same dilemmas as other rural Americans—until the company partnered with Grand Rounds, a new kind of healthcare company, in 2016. Grand Rounds helps people get access to high quality healthcare.


Grand Rounds levels the healthcare playing field for Schwan’s employees in 3 essential ways:

  1. Solving for geographic challenges. Using a data-driven approach, Grand Rounds guides members to the top local, in-network physicians in their area. Even in “medical deserts,” Schwan employees can be confident that Grand Rounds will find the most qualified doctor to address their medical needs.
  2. Successfully and measurably managing MSK issues. By providing expert opinions, Grand Rounds helps Schwan employes to avoid medically unnecessary, often dangerous surgeries. With a surgical cancellation rate of 40% and an average savings of $20,000 across all MSK cases, Schwans effectively improved the lives of their team members and drove healthcare costs down.
  3. Providing excellent support for complex medical conditions. Schwan employees, with more serious health issues, get expert opinions on their diagnoses and treatment plans from the top 0.3% of doctors in the nation. The award-winning Grand Rounds care team is led by physician case managers, who members can speak to for treatment decision support at home or under hospital care.


By partnering with Grand Rounds as a health benefit for its team members, Schwans provides rural employees with the same quality care available in larger US cities.


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