Grand Rounds Blog

“Meet Grand Rounds” is a series of interviews introducing some of the people working to raise the standard of healthcare for everyone, everywhere.


Catherine O’Neill, Senior Director, Consultant Relations at Grand Rounds, leads our national strategy and engagement with employee benefits consulting firms, and is responsible for connecting consultants and thought leaders with Grand Rounds to ensure our priorities are aligned and ultimately driving value for our 130+ employer customers and more than 5 million members. Learn more about Catherine in the Q&A below.


What inspired you to join Grand Rounds?

After 18 years consulting with employers about healthcare or working for a medical carrier, I wanted to make a more direct impact on the actual users of healthcare.  I strongly believe that everyone should have access to the best quality healthcare has to offer, but the complexity and lack of transparency in the system makes that incredibly difficult.  After seeing the savings impact Grand Rounds had on one of my consulting clients and hearing the member stories, I quickly wanted to join the mission to raise the standard of healthcare for everyone, everywhere.


What are you most excited about in your new role?

I am not leaving consulting and the friendships I have made there behind, but I get to continue to foster those relationships while learning a different side of healthcare.  I am also excited to influence the Grand Rounds roadmap and where we’re headed next.


How did you get started in healthcare?

I had a friend who was a benefits consultant, and she helped me get an interview with one of the top firms years ago.  I had no direct experience or applicable education (I am an English major!), so I am grateful every day they took a chance on me.


If you could change one thing in healthcare today, what would it be?

Every single person has consistent access to quality healthcare when they need it.


What are you most passionate about outside of the office?

I love outdoor time with my family – biking, golfing, swimming, going to softball games.


If you could have one superpower, what would it be?

Right now in this moment, it would be waving a magic wand and eliminating the coronavirus. After that happens, I want to click my heels and be able to see all of the friends and family I’ve been missing over the last 11 months.

Other things you might be interested in.
The Heart of Our Work, Our Care Team
Meet Buddy: How An Expert Opinion Gave Him His Life Back
Real Patient Story: Meet Stacey and Jordan