The Home Depot: Creating a Central Destination for Top Quality Care and Support
Categories: Case Studies, Employers Resources, For Employers, Navigation
Navigating the healthcare system is difficult. For many organizations, finding top-quality care and support for members is and will continue to be a high priority, but it can be a very large hurdle.
We look at this in our recent case study, Creating a Central Destination for Top Quality Care and Support. In the case study, Lesley Leiserson, Senior Director of Benefits, shares how The Home Depot is taking a comprehensive approach to improving the quality of care and care experience for its 400,000 associates who bring “More Saving. More Doing.” across the retailer’s 2,200+ U.S. stores.
In this case study, learn how The Home Depot was able to:
- Achieve an 88% member satisfaction rating
- Scale access to high-quality care by utilizing a healthcare navigation solution
- Gain an ROI of 1.9x from reduced costs by seeing high-quality providers
Download the case study to discover more about healthcare navigation and how it can increase care quality and reduce waste.